A team in a bright Vancouver home
A four-act process · the way it works

First, you tell us.

Quote in 60 seconds. Schedule in an hour. Clean that afternoon. Walk-through before we leave. The 24h re-clean guarantee is built in — no fine print, no awkward phone calls.

Start your quote
Act · 04 of 04 24h Re-clean guarantee
A person on the phone getting a quote A calendar and scheduling Cleaning supplies ready A finished, sparkling home
Step 01 · Quote

First, you tell us.

A 90-second call or a short form. Bedrooms, bathrooms, square footage, pets. We give you a flat rate in 60 seconds — no upsell, no "we'll get back to you". Same price every time.

Step 02 · Schedule

Then, we confirm.

Pick a slot — same-week for most Vancouver jobs. We confirm in under an hour, lock the date, and send a checklist of anything you might want to flag (alarms, parking, pets, access).

Step 03 · Clean

We clean.

A vetted 2-person crew shows up on time with a 49-point checklist, eco-friendly products, and a quiet professionalism. Most recurring visits take 2–3 hours. You come home to a space that smells like nothing.

Step 04 · Walk-through

And we leave.

You walk through. If anything is off — a corner, a baseboard, a streaky window — we re-clean free in 24 hours. No questions, no fine print, no franchise email auto-responder. The crew comes back, the crew fixes it.

The 24h re-clean guarantee

If it's not right, we make it right.

Same crew, no questions, within 24 hours. This is built into every job we take, recurring or one-time. It's how we've earned 247 five-star Google reviews — and how we keep them.

Vancouver from above
The True Shines guarantee

If anything is off in 24 hours, we come back.

Same crew. No fine print. No franchise email auto-responder. The 24h re-clean is how a 4.9★ across 247 reviews stays a 4.9★.