003 / PAGE PROCESS VANCOUVER BC

FOUR
STEPS.
ONE GUARANTEE.

Quote in 60 seconds. Confirmation in 1 hour. Clean with a 49-point checklist. Walk-through, and if anything's off we re-clean free in 24h.

004 / SECTION OPENER

WE RUN ON
FOUR STEPS
AND ONE RULE.

005 / THE FLOW
4 STEPS

FROM
REQUEST
TO WALK-
THROUGH.

01
STEP / QUOTE

QUOTE.

Tell us about your space — bedrooms, baths, square footage, neighbourhood. We reply in 60 seconds with a flat rate. Online form or call.

~ 60 SECONDS
02
STEP / SCHEDULE

SCHEDULE.

Pick a slot that works. We confirm in 1 hour with the crew, the ETA, and the price. No back-and-forth, no "let me check with dispatch."

~ 1 HOUR CONFIRM
03
STEP / CLEAN

CLEAN.

Vetted crew arrives on time with a 49-point checklist, eco products, and a 1-hour arrival window. They do the work, top to bottom.

~ 49-POINT CHECKLIST
04
STEP / WALK-THROUGH

WALK-
THROUGH.

If anything's off, we re-clean free in 24 hours. No questions, no invoice, no friction. The work is the work, and the guarantee is the guarantee.

~ 24H RE-CLEAN
24H
006 / THE GUARANTEE

IF IT'S
NOT RIGHT,
WE COME BACK.

Every True Shines visit is backed by a 24-hour re-clean guarantee. If anything's off — anywhere, any surface, any reason — we re-clean free, no invoice, no questions. That is the entire policy. It is the only guarantee in the manual.

007 / CHECKLIST
49 POINTS

THE
49-POINT
CHECKLIST.

BLOCK 01 / KITCHEN

14 POINTS

Countertops, sink, faucet polish, stovetop, hood exterior, microwave interior, cabinet faces, hardware, floor edges, baseboards, trash, recycling, compost, dishwasher face.

BLOCK 02 / BATHROOMS

13 POINTS

Toilet bowl + base + handle, sink + faucet polish, mirror, shower walls + glass, tub, tile, cabinet face, hardware, floor, vents, exhaust, towel bars, tissue holder.

BLOCK 03 / LIVING / BED

22 POINTS

Dust all surfaces, picture ledges, ceiling fans, vents, blinds, sills, tracks, baseboards, switches, plugs, door frames, handles, mirrors, glass, floors vacuumed + mopped, under-bed edges, closet shelves, electronics dust.

008 / THE RULE

WE NEVER SEND
A CREW WE WOULDN'T
SEND HOME.

A · CLEAN CREW True Shines crew at work
009 / JOURNAL

SAME CREW.
EVERY VISIT.

You get a team, not a stranger. Every recurring visit is the same 2-3 person crew — vetted, background-checked, and trained on the True Shines 49-point checklist. We don't rotate. We don't sub-contract. The work is consistent because the people are consistent.

BOOK YOUR SLOT →

START WITH
THE QUOTE.