True Shines
(604) 555-0182 Get a Quote →
Vancouver·Burnaby·Richmond·North Van·West Van·25 Metro Vancouver Neighbourhoods
Integrated Facility Services · Est. 2014

The facility services platform for modern Vancouver.

One operating system for commercial cleaning, janitorial, post-construction and recurring residential — managed from a single dashboard, delivered by a uniformed local crew, audited against a 4.9-star SLA. Trusted by 247 property managers across Metro Vancouver.

Book a walkthrough → Explore services
All crews available today WSIB · Insured · Bonded 24h re-clean guarantee
Serving every facility class
Corporate Office Medical & Dental Industrial & Warehouse Retail & Showroom Education Hospitality Strata & Multi-Unit Restaurants
247 Google reviews 4.9 ★ average WSIB covered Bonded & insured EcoLogo certified 24h re-clean guarantee
By the numbers · 2026

Performance you can audit.

Every metric on this page is pulled from our live operations dashboard. No marketing math — just the numbers from the last 365 days.

0
Properties under active management contract across Metro Vancouver.
+18% YoY
0
Cleanings delivered in the last 12 months — every one audited.
99.4% on-time
0
Client retention. We lose fewer than 1 account per 200 renewals.
5-year average
0
Star rating across 247 verified Google reviews. Try to beat it.
+0.2 vs 2025
Services · 5 service lines

Everything you need to keep a building running.

Five service lines, one crew, one account manager. Pick what you need today — scale up tomorrow without a new vendor.

Residential Recurring

Weekly, bi-weekly or monthly cleans for homeowners and strata. Locked flat rate, your crew, your day.

From$140/visit
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Deep Clean

Top-to-bottom, inside-the-oven, behind-the-fridge kind of clean. Reset the baseline for your space.

From$420 flat
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Move-In / Move-Out

Get your full damage deposit back — or hand over a unit that photographs like new. Same-day service available.

From$360 flat
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Commercial Office

Nightly janitorial for offices, coworking, medical and retail. Uniformed crews, keyholder protocol, audit reports.

From$0.18 / sq ft
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Post-Construction

Final-detail construction clean: dust, adhesive, paint spatter, stickers. The space is done when we say it's done.

From$1.85 / sq ft
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Build a custom scope

Don't see exactly what you need? We bundle any of the above into a custom contract — monthly, quarterly or annual.

FromCustom
Talk to ops
Process · 3 steps

From "we should switch" to "we're glad we did" in 14 days.

01

Walkthrough & scope

Free on-site walkthrough within 48 hours. We measure, photograph, and put together a flat-rate scope with line-item pricing — no hourly surprises.

02

Onboarding & SOP

Your dedicated account manager builds a custom SOP, keys/lockbox protocol, photo verification checklist, and KPI dashboard. Most clients are live in 7 days.

03

Audit & optimize

Every clean is photo-audited. Quarterly review against your KPIs. If anything falls below 4.5★ on your internal survey, we re-clean within 24 hours — free.

Case studies

Three facilities. Three results.

A snapshot of recent wins across office, medical and industrial — measurable before/afters, not adjectives.

Modern corporate office in downtown Vancouver Office
CLIENT · Burrard Pacific Tower

32-floor corporate HQ, switch from national incumbent

Replaced a 3-year incumbent vendor. Cut monthly janitorial spend 18% while raising on-time audit scores from 81% → 99%.

Monthly cost–18%
Audit score99%
Tenure4 yrs
Medical clinic interior with bright clean surfaces Medical
CLIENT · Westside Medical Group

Multi-location dental + specialist clinic

12,000 sq ft across 3 locations. Now passes quarterly infection-control audit with zero findings — was 4 findings the prior year.

Locations3
Audit finds0
Tenure3 yrs
Industrial facility with structured cleaning crew Industrial
CLIENT · Vancouver Logistics Hub

180,000 sq ft distribution centre

Sanitization + office + cafeteria scopes consolidated under one contract. 24/7 coverage, post-incident response in < 2 hours.

Coverage24/7
Response< 2h
Tenure2 yrs
Testimonials · 5 of 247

Property managers don't switch vendors easily. Ours switched to us.

★ ★ ★ ★ ★

"Switched from the national chain after a 6-month headache. True Shines took over in 9 days. Our audit score has not dropped below 98% in 14 months."

SK
Sarah K.
Property Manager · Kitsilano
★ ★ ★ ★ ★

"Yaletown strata of 184 units. They handle common areas + 14 move-outs/month. I literally never think about cleaning anymore. That's the highest compliment."

MT
Marcus T.
Strata Council · Yaletown
★ ★ ★ ★ ★

"Their dashboard is the killer feature. I can see exactly when my Kerrisdale home was cleaned, what was done, and photos of the result. Set-and-forget."

PR
Priya R.
Homeowner · Kerrisdale
Get started

Book a free walkthrough this week.

One of our ops leads will be on-site within 48 hours, with a flat-rate scope and KPI dashboard in your inbox by Friday.

Email a request → Call (604) 555-0182
Average response · 12 minutes during business hours