One API, one dashboard, one crew. True Shines Cleaning powers janitorial, deep-clean, and post-construction across Metro Vancouver — with WSIB-certified crews, live audit logs, and 99.7% retention.
One platform replaces the spreadsheets, group chats, and missed-shift black holes. Audit-ready by default, programmable by design.
Live property, crew, and satisfaction metrics streamed from every visit.
Spills, floods, accidents — a crew is dispatched within 60 minutes, day or night.
Every crew member carries active WSIB coverage, full liability, and bonding.
No strangers. The team you meet on day one is the team that shows up on day 365.
Documented chain of custody, PHI-aware protocols, and CDC-aligned disinfection.
Per-site checklists, brand standards, and photo proof-of-work for every visit.
Every visit, every check-in, every complaint — timestamped and exportable.
Soap, paper, liners — usage-tracked and restocked before they run out.
Manage 1 property or 100 — single dashboard, single billing relationship.
We don't churn. Our average client relationship is now 6+ years and counting.
Drop bookings into your property stack. Slack, Buildium, Yardi, AppFolio — all native.
Trained in inclusive cleaning, scent-free products, and sensory-friendly service.
Book a crew, fetch a service history, or wire True Shines into your property stack in an afternoon. Every endpoint is REST, JSON, and idempotent.
// Create a booking — full request / response curl -X POST https://api.trueshines.ca/v1/bookings \ -H "Authorization: Bearer $TS_LIVE_KEY" \ -H "Content-Type: application/json" \ -d '{ "facility_id": "fac_8KqP2nX4", "service": "office_recurring", "scheduled_for": "2026-08-15T18:30:00-07:00", "duration_min": 120, "crew_size": 3, "sop_version": "v4.2-medical-grade", "consumables": ["soap", "liners", "sanitizer"] }' // → 201 Created { "confirmation_id": "bk_01HXR9ZK2T5Q8P4FNM7VW3JYA", "crew_assigned": "CREW-A · 3 members · Maria, James, Aisha", "eta": "18:25 PT", "webhook_url": "https://api.trueshines.ca/v1/events/...", "sla": { "guarantee": "24h_re_clean", "uptime": 99.97 } }
A facility lead visits your site. We map rooms, traffic patterns, brand standards, and compliance requirements.
Custom SOPs, badge access, alarm codes, and crew assignments wired into your dashboard and your calendar.
First visit happens within 7 days. SLA-backed with a 24-hour re-clean guarantee on any missed standard.
"Switched from a national provider. The dashboard alone justified it — I can see every clean, every complaint, every consumable in real time."
"Our 24/7 gym and lobby in a Yaletown tower need different rhythms. True Shines runs both without a single call from the front desk."
"Audit-ready was the requirement. We got audit-ready plus a team that actually reads our SOPs and flags drift before we do."