Customer reviews · verified
0

verified reviews · 4.9★ average

Across Google · Yelp · Better Business Bureau · Homestars

★★★★★
247 total reviews 4.9★ lifetime average 99.7% would re-hire
Verified across platforms

Same customers. Multiple platforms.

Google
4.9★ · 142 reviews
Yelp
4.8★ · 68 reviews
BBB
A+ · 37 reviews
From property managers

What they're saying.

★★★★★

"We run 18 buildings across the Lower Mainland. True Shines is the only vendor that hasn't made me re-explain the SOPs after the first month."

SK
Sarah K.
Property Manager · Kitsilano
★★★★★

"Audit week used to mean a binder and a prayer. Now I just export the audit log and email it to the auditors. Done in 20 minutes."

MT
Marcus T.
Operations · Yaletown
★★★★★

"The crew leads treat the building like it's theirs. I have tenant emails thanking me for the front-desk crew. That's a new experience for me."

PR
Priya R.
Facilities Lead · Kerrisdale
★★★★★

"Switched from a national franchise. Night and day. Same crew every visit, real-time dashboard, no upsell phone calls. Worth every dollar."

DL
David L.
Building Owner · Gastown
★★★★★

"We're an inclusive daycare. True Shines came in, learned our scent-free + sensory-friendly protocols, and now they're part of the team."

JA
Jen & Aaron W.
Owners · East Van
★★★★★

"The 24h re-clean guarantee is real. I tested it on a Tuesday. By Wednesday morning, the lobby was spotless and there was a follow-up in the audit log."

EP
Erica P.
Strata Council · West End
By the numbers

The platform in numbers.

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Properties under management
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Cleans delivered per year
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Client retention
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Average client relationship
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