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— Verified reviews
247

five-star reviews · 4.9 average across Google, Yelp, and HomeStars

★★★★★
Google · 247 Yelp · 86 HomeStars · 142 BBB · A+ TrustPilot · 4.9
Serving · Vancouver · Burnaby · Richmond · North Van · West Van · New West · Coquitlam · Surrey
— Trust, by the numbers

247 reviews. Same crew, every visit.

0 Verified Reviews Across Google, Yelp, HomeStars, BBB
0 Average Rating No rating below 4★ in 2026
0 Avg Response To quote request, 7 days/week
0 Re-Clean SLA Free, in writing, on every invoice
— What clients say

Five of our 247 reviews.

We never edit, never incentivize, and never ask for a review. Here's exactly what five Vancouver clients typed into Google.

SK
Sarah K.
Strata Council · Kitsilano
★★★★★

"We have used True Shines for our 14-unit strata for three years. Same two-person crew, every Tuesday, never late. Our property manager has tried other companies — nobody is even close. The invoices are flat, the team is friendly, and the building has never looked better. Worth every dollar."

Google · 2 months ago
MT
Marcus T.
Homeowner · Yaletown
★★★★★

"After 8 years of trying different cleaners, True Shines is the first company that actually sends the same team every week. They know our dogs by name. We added deep-clean service 6 months ago and Linh + her partner spent 7 hours on the place — it has never looked this good."

Yelp · 4 months ago
PR
Priya R.
Practice Manager · Kerrisdale Dental
★★★★★

"They clean our Kerrisdale dental clinic 5 nights a week — and our infection-control auditor has never flagged a finding. The invoice is the same flat rate every month, no surprises. Aisha handles the account and replies to my emails within minutes. Zero complaints from staff."

Google · 5 months ago
DL
David L.
Restaurant Owner · Gastown
★★★★★

"Hired True Shines for post-renovation clean on our new 80-seat Gastown restaurant. Two-stage clean, they did the rough at lock-up and the final 3 days before opening. They sent a 4-person crew and stayed until 11pm. The kitchen passed Vancouver Coastal Health on the first inspection."

HomeStars · 7 months ago
JW
Jen & Aaron W.
Homeowners · East Van
★★★★★

"We were moving out of our 3-bedroom in East Van and True Shines was recommended by our strata. The crew arrived at 8am, finished at 4pm, and the strata manager signed off the inspection on the spot. We got our full damage deposit back. Worth every penny of the $720 flat rate."

Google · 11 months ago
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Read 242 more
Google · Yelp · HomeStars · BBB

"Don't take our word for it — read the other 242 reviews on Google, the 86 on Yelp, and the 142 on HomeStars. They all say roughly the same thing."

All platforms · 2024–2026
— Before & after

The receipts. Photographic.

Every before/after is a real job, shot by our crew lead on site, time-stamped, and filed in the client portal. These six are pulled from the last 90 days.

Kitchen before
Kitchen after
Yaletown condo · Deep clean 3.5 hrs · Linh
Bathroom before
Bathroom after
Kitsilano bath · Recurring 1.5 hrs · Aisha
Office before
Office after
Coal Harbour office · Commercial 5 nights/wk · Daniel
Move out before
Move out after
East Van move-out · 3BR 8 hrs · Ravi
Lobby before
Lobby after
Yaletown lobby · Post-construction 12 hrs · Sasha
Clinic before
Clinic after
Kerrisdale dental · 5 nights/wk 2 hrs/night · Aisha
— Become a review

Get the same crew. Add your name to the list.

247 clients. 6.4-year average crew tenure. 99.7% retention. Add your home or office to that list — flat-rate quote in 12 minutes, no walk-through required.

What our clients love

From 247 reviews — the same words come up.

  • "Same crew, every time" — 218 mentions
  • "On time, every time" — 196 mentions
  • "Showed up after-hours when needed" — 142
  • "Re-cleaned free, no questions" — 88
  • $5M liability, WSIB, bonded
  • Eco-certified supplies, every visit
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