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Yes. We've signed NDAs with every financial-services and government client on our roster. Send us yours, or we'll send our standard mutual NDA for review.

If anything about a visit isn't right — a missed detail, a complaint from a patient or tenant, anything at all — we come back the next business day and re-clean the affected area at no cost. No ticket, no escalation, no "let me check with my manager." You tell us, we come.

Every team member completes WHMIS, bloodborne-pathogen, and HIPAA-awareness training before their first medical-account shift. Our medical-account leads complete additional CDC-aligned protocol training and quarterly refreshers.

Yes — most of our accounts are cleaned after-hours, before-hours, or on weekends. We also staff day-porter roles for facilities that need continuous daytime coverage. Quiet-zone protocols are standard for any environment with patients or customers present.

Either, whichever you prefer. We use EPA-registered, EcoLogo-certified products by default, but we'll happily use your preferred vendor's products if you have a procurement relationship in place.

Most new accounts start within 5 business days of the signed agreement. Emergency starts (e.g., failed health inspection, sudden vendor departure) can be live within 48 hours — we've done it.

Both. About 30% of our work is one-time — post-construction, move-in/move-out, emergency cleans. The rest is recurring weekly, bi-weekly, or monthly contracts.

For recurring service, our minimum is 800 sq ft. For one-time cleans, we go as small as a single dental operatory or a 400 sq ft boutique office.