๐Ÿ›ก๏ธ ISO 9001 Certified ๐Ÿ“ž (604) 555-0182
Serving Metro Vancouver | Vancouverยท Burnabyยท Richmondยท North Vanยท West Vanยท New Westยท Coquitlam
Vancouver's Trusted Commercial Cleaning Since 1969

Trusted by 50+ Vancouver
Businesses โ€” ISO 9001 Certified.

For over five decades, True Shines has protected Vancouver's offices, medical facilities, schools, and retail floors with healthcare-grade janitorial service. Bonded, insured, WSIB-covered, and guaranteed in writing.

WSIB Covered $5M Insured Bonded 24h Re-Clean
247 Google Reviews ยท 4.9โ˜… Rating ยท WSIB ยท Insured ยท Bonded ยท Eco Certified ยท 24H Re-Clean Guarantee
๐Ÿ›ก๏ธ Our Five Core Services

One trusted partner. Every square foot.

From the corner office to the post-construction turnover, True Shines delivers accountable, audited, contract-grade cleaning across Metro Vancouver. Every visit is signed off by a uniformed supervisor.

Residential Recurring

Weekly, bi-weekly, or monthly home service from bonded, uniformed staff you recognise at the door.

  • HEPA-filtered vacuum + microfibre system
  • EcoLogo certified cleaning products
  • Same crew every visit
  • Locked key & alarm protocol
From $135 / visit

Deep Clean

Top-to-bottom, baseboard-to-ceiling reset. Recommended quarterly, or pre-listing / pre-event.

  • Inside oven, fridge, cabinets
  • Tile & grout restoration
  • Window sills, tracks, blinds
  • Sanitised high-touch surfaces
From $385 / visit

Move-In / Move-Out

Strata & landlord-approved checklist covering every returnable surface โ€” get your full deposit back.

  • Strata-compliant 47-point list
  • Inside cupboards, drawers, appliances
  • Wall spot-clean & scuff removal
  • Same-day re-clean if needed
From $295 flat

Commercial Office

Nightly, contract-grade janitorial for offices 500โ€“50,000 sq ft. Account-managed with photo sign-off.

  • Dedicated account manager
  • Photo-verified inspection reports
  • Restroom & kitchen sanitisation
  • Day-porter add-on available
From $0.18 / sq ft / mo

Post-Construction

Sub-trade finishing cleans, builder detail cleans, and final occupancy cleans for residential & commercial.

  • HEPA dust extraction (fine + coarse)
  • Adhesive, paint, grout haze removal
  • Window & track detailing
  • Punch-list ready handoff
From $0.45 / sq ft

Add-On: Emergency Callout

Flood, vandalism, biohazard, post-event. 24/7 dispatch across Metro Vancouver with 90-minute response.

  • 90-minute Metro Vancouver response
  • Biohazard-trained technicians
  • Direct billing to insurance
  • 24/7 dispatch hotline
From $285 / callout
๐Ÿ›ก๏ธ Service Plans

Three service tiers. One iron-clad guarantee.

Every plan includes WSIB, $5M liability, bonded staff, 24-hour re-clean guarantee, and EcoLogo products. Pick the depth that fits your facility.

Features & Compliance
GOOD $0.18/ sq ft / mo Essential
BETTER $0.28/ sq ft / mo Most Popular
BEST $0.42/ sq ft / mo Healthcare
Compliance & Insurance
WSIB coverageโœ“โœ“โœ“
$5M commercial liabilityโœ“โœ“โœ“
Bonded & background-checked staffโœ“โœ“โœ“
ISO 9001 documented proceduresโ€”โœ“โœ“
GBAC / medical-grade sanitisationโ€”โ€”โœ“
Service Delivery
Nightly janitorial visits3ร— / week5ร— / week7ร— / week
Dedicated account managerโ€”โœ“โœ“
Photo-verified inspection reportsโ€”MonthlyWeekly
Day porter (8h on-site)โ€”โ€”โœ“
24h re-clean guaranteeโœ“โœ“โœ“
Supplies & Sustainability
EcoLogo certified chemicalsโœ“โœ“โœ“
HEPA-filtered vacuumsโ€”โœ“โœ“
Microfibre colour-coded systemโœ“โœ“โœ“
Restroom & kitchen deep sanitisationWeeklyDaily2ร— Daily
Choose Good Choose Better Choose Best
๐Ÿ›ก๏ธ The True Shines Process

From quote to clean in 48 hours.

One quote, one contract, one number to call. No call-center routing, no subcontractor roulette.

1

Site Survey & Quote

A uniformed account manager walks your facility, measures, photographs, and emails a flat-rate contract within 24 hours.

2

Onboarding & Key Protocol

Bonded crew assigned, alarm codes secured in our audited vault, lock-up checklist signed off before we leave night one.

3

Nightly Service & Reporting

Photo-verified inspection reports delivered to your inbox every morning. Supervisor spot-checks weekly. 24h re-clean if anything's missed.

57
Years in Vancouver
247
Active Contracts
18K+
Cleanings / Year
99.7%
Client Retention

Trusted by 50+ Vancouver businesses

From corner stores to Class-A office towers.

๐Ÿ›ก๏ธ What Vancouver Says

247 verified reviews ยท 4.9โ˜… average

From strata councils to biotech labs โ€” hear how the families and facility managers we protect describe working with us.

โ˜…โ˜…โ˜…โ˜…โ˜…

Switched our 14-floor Yaletown office over from a national chain. The True Shines account manager actually answers her phone. Photo inspection reports every morning โ€” our property manager finally sleeps.

MT
Marcus T.
Yaletown Class-A Office ยท 22,000 sq ft
Google
โ˜…โ˜…โ˜…โ˜…โ˜…

The team wears branded uniforms, badge every visit, and leave a sign-off card. Our strata council passed them after one trial week. Five years later, still here.

SK
Sarah K.
Strata Council ยท Kitsilano
Google
โ˜…โ˜…โ˜…โ˜…โ˜…

We needed a cleaner who understood GBAC for our dental clinic. They brought the documentation, the training records, and the MSDS sheets on day one. Audit-ready from week one.

PR
Priya R.
Dental Practice Owner ยท Kerrisdale
Yelp
โ˜…โ˜…โ˜…โ˜…โ˜…

Construction-clean on a 4,200 sq ft Gastown heritage reno. They handled the lead-paint protocols, the heritage window detailing, and the strata punch list. Handed back two days early.

DL
David L.
Heritage Contractor ยท Gastown
Google
โ˜…โ˜…โ˜…โ˜…โ˜…

Two kids, two cats, a dog, and a renovation that never ends. Same crew every other Friday โ€” they know which rooms matter to us. Bonded, insured, and our alarm code is in their vault.

JA
Jen & Aaron W.
Family Home ยท East Vancouver
HomeStars
โ˜…โ˜…โ˜…โ˜…โ˜…

Their 24-hour re-clean guarantee isn't a slogan โ€” they actually came back inside 18 hours when I flagged a missed window track. No invoice, no argument. That's a real partner.

CO
Carla O.
Retail Floor Manager ยท Granville
BBB
๐Ÿ›ก๏ธ Certified & Verified

The certifications your compliance team asks for.

Documentation on file, available to your legal, compliance, or procurement team within one business day.

Audit-Ready Compliance Documentation

Every certification renewed annually. Copies available on request.

ISO
9001
ISO 9001:2015
Quality Management Systems
GBAC
STAR
GBAC STAR
Bio-risk & Infection Prevention
ISSA
CIMS
ISSA CIMS
Cleaning Industry Management Standard
ECO
LOGO
EcoLogo UL 2759
Sustainable Cleaning Products
WSIB
โœ“
WSIB Cleared
Account #4729-118
๐Ÿ›ก๏ธ The True Shines Team

Uniformed, badged, and background-checked.

Every True Shines technician wears a royal-blue polo with the company crest, a photo ID, and has cleared a Canadian criminal record check. You know who's in your building โ€” every visit, every time.

Operations Director Priya Sandhu in royal blue True Shines polo
Priya Sandhu
Operations Director

22 years commercial janitorial. Runs the night operations across all 247 active accounts.

Account Manager Marco Esposito in royal blue True Shines polo
Marco Esposito
Senior Account Manager

Your single point of contact. 24h response SLA on every email, every call.

Quality Lead Sandra Lee in royal blue True Shines polo
Sandra Lee
Quality & Compliance Lead

ISO 9001 lead auditor. Owns our photo inspection report system.

Night-Shift Lead Devon Williams in royal blue True Shines polo
Devon Williams
Night-Shift Lead

15 years commercial cleaning. Crew chief for our largest downtown accounts.

Customer Care Lead Meera Patel in royal blue True Shines polo
Meera Patel
Customer Care Lead

First voice you hear. Dispatches the 24/7 callout line and books every site survey.

Founder & CEO James Chen in royal blue True Shines polo
James Chen
Founder & CEO

Second-generation owner. Still carries a set of keys for every new client.

๐Ÿ›ก๏ธ Get Protected This Week

Ready for a cleaner that actually picks up the phone?

Free site survey. Flat-rate contract within 24 hours. No call-center routing, no subcontractor roulette.