247 verified reviews. 4.9 average.

"We've cycled through three cleaning companies in five years. True Shines is the first one that has stayed. Their crew is the same every night, and you can tell they actually care about the work."

"Cut our cleaning complaints by 90% in the first month. The photo logs after each visit are huge — I can see what was done without having to walk the building at 11pm."

"They handle our 6,000 sq ft dental clinic, our 3 operatories, and our sterilization room. Infection-control trained, WHMIS certified, and the auditor's been happy every year."

"True Shines took over our 4-building strata portfolio last year. The strata council actually stopped getting cleaning complaints. That's never happened before."

"Their post-construction crew turned around a 28,000 sq ft downtown floor in 36 hours. Paint specks, dust, stickers, polish — the leasing team signed on it the next morning."

"We needed day porters who could handle set-ups for a 200-person board meeting at 7am. True Shines sent the same two people for the entire 3-month run. We renewed the contract."

"I've been a property manager for 18 years and True Shines is the best cleaning company I've worked with. Period. The crew, the photo logs, the responsiveness — everything."

"Switched to True Shines after our last company lost the contract for missing 6 weekly cleans in a row. Same crew every visit, 24-hour guarantee, and a real account manager. Night and day."

"The disinfection program is the real deal. They ATP-tested our space before and after, and the numbers dropped 99.4%. Photographed, documented, and emailed to me by 7am."

"We've been with them for 3 years and they have not missed a single clean. In 25 years of property management, that's never happened to me before. The crew feels like part of the building."

"Their facility management team handles our janitorial, light bulbs, snow removal, and landscaping. One monthly invoice, one supervisor, no chasing vendors. Worth every dollar."

"Hired them for a one-time post-construction clean. We were so impressed we signed them on for ongoing. The quality of the work — the attention to detail on the glass, the floors, the fixtures — was miles ahead."